Help and FAQ

Choose Sign Up, pick Student or Teacher and fill in the short form. You need to agree to the Terms and Privacy Policy. Then confirm your email address using the link we send you.

Two things must happen first. You must open the confirmation link we emailed you, and an administrator must approve your account. Until both are done, sign-in is blocked and the page tells you which one is missing.

Check your spam or junk folder and make sure the address was typed correctly. On the sign-in page you can ask for the link again. If it still doesn't arrive, contact us.

On the sign-in page choose "Forgot password?" and enter your email. We send a link that works once and lasts one hour. After you set a new password, other devices are signed out.

Open your profile and use "Account and privacy". Changing your email sends a confirmation link to the new address. The change only happens once you open it.

Your teacher assigns a test and you get an email. Open My Tests, press Start test and answer the questions. The timer can't be paused and answers are saved as you go. When time runs out, the test is submitted automatically.

Assigned tests and practice tests run in full screen so the exam stays in front of you. Leaving full screen, or switching to another tab or program, counts as leaving the exam. Your teacher sets how many times you may do that. Going over the limit submits your test automatically.

No. Choosing a file for a written answer does not count.

If your teacher turned it on for a test, you are asked to allow the camera before you start. It looks for a face facing the screen. No video or photo is saved. Only short notes such as "looked away for 9 seconds" are kept for your teacher, who decides what they mean. The camera switches off when you submit.

Under Results. After you submit an assigned test we also email you a link to the result. Written answers may show as pending until marked.

Tests the AI writes on any topic you choose. They are for you only and are never shared with teachers.

AI can make mistakes. Teachers review the questions before they reach students, and a teacher can change the marks for written answers. For practice tests, treat the AI's output as a study aid, not a final authority.

You, the teacher who set the test, and administrators. Practice tests are visible only to you.

Yes. In your profile, "Account and privacy" lets you download your data as a file and delete your account. See the Privacy Policy for what is kept and what is erased.

A current version of Chrome, Edge, Firefox or Safari. Camera monitoring and full-screen mode need a browser that allows them, and a camera for tests that use it.